Legal

Cookie policy

Reitur Studio uses the cookies the session and the forms need to work, and keeps your preferences in your browser. The public pages also use web analytics to learn what is read and where visits come from; you can turn it off at any time.

Last updated

What they are

A cookie is a small file the site stores in your browser and the browser returns with every request. Local storage is a similar space that only the site itself reads and that never travels to the server. We use both for what is described below, and for nothing else.

Cookies we use

Name Purpose Duration Type
studio_session Keeps you signed in to the application. 2 weeks, or until you sign out Essential
studio_csrf Protects the forms and the API against forged requests from other sites. 1 year Essential
studio_lang Remembers the language you chose on the account pages, to show them and send you e-mail in it. 1 year Preference
studio_review_… Only if you open a review link: it remembers that link so you can see the event without an account. It keeps nothing about you. For as long as the link is valid, 90 days at most Essential
Web analytics (two cookies) Only on the public pages, unless you turn analytics off: a random identifier that tells one browser from another to count visitors, and the state of the visit in progress. 1 year from your last visit Analytics

All of them are stored for this site and, in production, travel only over HTTPS. The session, form, language and review cookies are ours; without the first two the application cannot work. The analytics cookies are created by the analytics service on the public pages, and what they measure goes to that service.

Local storage

The application and these pages keep data in your browser's local storage, under the reitur prefix. Preferences: the light or dark theme, the language, whether you turned analytics off, the active client, the projects view, the library filters, the sections chosen for the PDF and the render settings. Work: a copy of the project you are editing, the client's asset library, saves left pending while offline, the projects you keep only in this browser, the view and form each tab had open so that a reload takes you back to the same place and, for a day, the form you were filling in when a feature asked for a plan. None of it is sent to anyone, and clearing the site's data removes it; whatever you had not sent to the server is lost with it.

Third-party services

  • Network and security. A service in front of the site protects it. It may store a cookie of its own to tell automated traffic apart, and on the create account, resend confirmation and password recovery forms it loads a check that does the same without asking you to solve anything.
  • Payments. Payment and the billing portal happen on the payment processor's pages; its cookies are created there, not on this site.
  • Maps. The venue view requests map tiles and satellite imagery from the map providers directly from your browser. They create no cookies on this site, but they receive your IP address while the map is open.
  • Errors. A monitoring service receives the application error reports, without cookies or personal data.
  • Web analytics. Only on these public pages, unless you turn it off: the analytics service loads its script from its own server, creates the cookies in the table and receives which pages you visit, what you open on them (tools, examples, questions), where you came from, your IP address, browser and device. If you then create an account, our server also tells it about some steps (creating and confirming the account, signing in, your first project, AI requests, sharing and payments) together with the random identifier in its cookie, without your name or e-mail. It is set up without advertising signals or ad personalization.

Apart from analytics, these public pages load no third-party resources: fonts and images are served from this same site. The application and the account pages load no analytics: the steps above are reported by our server.

How to control them

You can delete or block cookies and local storage from your browser settings; if you block the essential cookies you will not be able to sign in. You can turn analytics off at any time with “Cookie preferences” at the foot of every page, or with this button. Once it is off we stop measuring and delete its cookies.

Changes

This policy is updated when the cookies we use change; the date at the top shows the latest version. Questions: [email protected].

See also Privacy Terms